This Privacy Policy explains how pka365 collects, uses, stores, and protects the personal information of users who access pka365.app. By registering or using any pka365 service, you acknowledge and consent to the practices described in this document.
All data transmitted to pka365 is protected by 256-bit SSL encryption.
pka365 does not sell your personal data to third-party advertisers.
Identity documents are used solely for verification and AML compliance.
Payment data for JazzCash, Easypaisa & bank transfers is stored securely.
You may request data access, correction, or deletion via pka365 support.
pka365 uses cookies for session management and platform analytics.
pka365 ("we", "us", "our") is the operator of the online gaming and sports betting platform accessible at pka365.app. We are committed to protecting the privacy and personal data of all individuals who access or use our platform ("you", "your", "User"). This Privacy Policy sets out in detail how pka365 collects, processes, stores, shares, and protects personal data in connection with your use of our services.
This Privacy Policy applies to all services provided through pka365.app, including casino games, sports betting, live casino, account registration, customer support interactions, and any marketing communications we may send to you. By creating a pka365 account or using any of our services, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein.
If you do not agree to the terms of this Privacy Policy, you should not use pka365's platform or services.
When you create a pka365 account, we collect the personal information you provide during registration, including: full legal name, date of birth, Pakistani CNIC or passport number, residential address, mobile phone number (Pakistani +92 format), and email address. This information is required to create and manage your account and to comply with our legal obligations.
To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations, pka365 may request and collect copies of identity documents including your National Identity Card (CNIC), passport, proof of address (such as a utility bill from Karachi, Lahore, Islamabad, or elsewhere in Pakistan), and proof of payment method ownership. These documents are used solely for the purposes of identity verification and regulatory compliance.
pka365 collects information relating to your financial transactions on the platform, including deposit and withdrawal amounts, payment method details (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah), transaction dates, and PKR balances. Full payment card or bank account numbers are not stored by pka365 — these are processed by our payment partners under their respective privacy frameworks.
We collect records of your activity on pka365, including games played, bets placed, wager amounts, winnings, bonus activity, session duration, login history, and device and browser information used to access the platform.
pka365 automatically collects certain technical data when you access our platform, including your IP address, device type, operating system, browser type, referral URL, and pages visited. This data is collected via cookies and similar technologies as described in Section 9.
If you contact pka365 support via live chat, email, or any other channel, we retain records of that correspondence including the content of messages and any attachments, in order to manage your support request and maintain service quality.
pka365 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity verification (KYC/AML) | CNIC, documents, date of birth |
| Processing deposits and withdrawals | Transaction data, payment method details |
| Providing gaming and betting services | Activity data, session records |
| Fraud detection and security monitoring | Login history, IP address, device data |
| Customer support | Communications data, account data |
| Legal and regulatory compliance | All relevant categories as required |
| Marketing communications (where consented) | Contact details, gaming preferences |
| Platform improvement and analytics | Usage data, technical data (anonymised where possible) |
pka365 will not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.
pka365 processes personal data on the following legal bases:
To process your deposits and withdrawals, pka365 shares necessary transaction information with payment service providers including JazzCash, Easypaisa, and partner banking institutions (HBL, UBL, Meezan Bank, Bank Alfalah). These providers process your payment data under their own privacy policies and applicable financial regulations.
pka365's game library is powered by third-party certified game providers. These providers may receive anonymised or pseudonymised game session data as part of game delivery and fairness auditing processes. They do not receive your personal identification data.
pka365 may be required by law or regulatory obligation to disclose your personal data to competent authorities. Such disclosures will only be made to the extent required and in compliance with applicable legal processes.
pka365 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Any sharing of personal data is strictly limited to the purposes described in this Privacy Policy.
pka365 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Specifically:
When data is no longer required, pka365 will securely delete or anonymise it in accordance with its data disposal procedures.
pka365 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While pka365 takes all reasonable precautions to protect your data, no internet transmission can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your pka365 login credentials.
As a pka365 user, you have the following rights in relation to your personal data:
To exercise any of these rights, contact pka365 support via the live chat facility on pka365.app or at [email protected]. pka365 will respond to all valid requests within a reasonable timeframe. Some rights may be limited where pka365 has overriding legal obligations to retain data.
pka365 uses cookies and similar technologies (such as local storage and pixel tags) to operate the platform effectively. Cookies are used for the following purposes:
You may configure your browser to block or delete cookies. Note that disabling essential cookies will affect the functionality of pka365.app and may prevent you from logging in or accessing certain features. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.
pka365 is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. Age verification through KYC is mandatory as part of the pka365 account registration and withdrawal process. If pka365 identifies or is notified that a user is under 18, the account will be closed immediately and any associated data will be handled in accordance with applicable law.
If you have reason to believe that a person under 18 has registered on pka365 or provided personal data, please contact us immediately at [email protected].
The pka365 platform may contain references to third-party services such as payment providers. pka365 is not responsible for the privacy practices of third-party entities. When you interact with third-party services (for example, completing a JazzCash or Easypaisa transaction), you do so subject to their respective privacy policies. We encourage you to review the privacy policies of any third-party services you use in connection with pka365.
pka365 reserves the right to update, modify, or replace this Privacy Policy at any time. When material changes are made, we will provide notice to registered users via email or by posting a prominent notice on pka365.app. The updated Privacy Policy will display the effective date at the top of the document. Continued use of pka365 following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree to the updated terms, you should cease using the platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pka365 holds about you, please contact our support team:
pka365 is committed to resolving privacy-related enquiries promptly and transparently. This Privacy Policy was last reviewed and updated in June 2026.
Key data commitments pka365 makes to every Pakistani user.
All data sent to and from pka365.app is encrypted in transit. Sensitive stored data is encrypted at rest with access controls in place.
pka365 does not sell or trade your personal data to advertisers. Sharing is limited strictly to payment processors, game providers, and legal authorities where required.
Request a copy of your data, correct inaccuracies, or ask for deletion at any time. Contact pka365 live chat or support email to exercise your rights.
Identity documents collected during KYC are used solely for age and identity verification. pka365 enforces strict 18+ access — no underage accounts permitted.
Play cricket betting, slots, and live casino in full confidence. pka365 protects your data with enterprise-grade security — all in PKR, all mobile-ready, all from Pakistan.
Sign In to pka365🔞 18+ only | Play Responsibly | Comply with local laws | Terms Apply